The customer is always right
Job: Customer service agents
Pay: $8 to $15 per hour
Pay: $8 to $15 per hour
The backbone of the work-at-home
sector is customer service. And it's attractive to the younger set still
looking to enter the job market because all one needs is a telephone and time.
Haaren says the service can vary
widely. "Generally it's for inbound calls," he says. "It could
be 'I need help ordering a pizza' (or) helping people with their credit
cards." U-Haul, American Express, Apple and AAA are increasingly using home-based
customer service agents, he says. Amazon is also looking to wade into the
waters.
"That's a big deal,"
Haaren says. "Amazon is like the 500,000-pound gorilla."
Allstayathome.com says customer
service jobs are very plentiful, but unlike other jobs done from the residence,
many companies require a set work schedule. The upside, though, is they may
hire customer service agents as permanent employees rather than contractors.
This means regular paychecks and benefits.
The downside to being a customer
service agent is that companies often require a background check, for which
that applicant may have to pay. And, of course, dealing with unhappy customers
comes with the territory, so a high threshold for abuse is often a necessity.
Source: Yahoo!
Chăm sóc khách hàng từ xa
Ở nước ngoài dịch vụ này là một trong nhiều công việc “at
home” mang lại thu nhập tốt. Hy vọng tiến tới Việt Nam cũng phát triển mạnh
theo hướng này.
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