Shop 'til you drop
Job: Mystery shopper
Pay: $5 and up per assignment
Pay: $5 and up per assignment
One of the more unusual trends for
those working from home is employment as a mystery shopper. More than just
liking a store and buying a sweater there, the motive behind it is to help a
company's workforce development, says Dan Denston, executive director of the
Mystery Shopping Providers Association, or MSPA.
The workings behind a job are relatively simple, albeit detail-oriented. A mystery shopper works as an independent contractor reporting back to a company on various areas and experiences in the store. Depending on how difficult and time-consuming the job is, payment ranges from $5 to $160, Denston says. And with some assignments, shoppers don't even need to leave home, making phone calls to businesses to examine their customer service.
While they won't get rich, mystery shopping gives new graduates still looking for a traditional 9-to-5 job an opportunity to help pay the rent, Haaren says.
As the mystery-shopping industry grows -- 7 percent from 2010 to 2011 -- it's important to be on the lookout for scams. It's extremely important to use credible sites to find companies looking for undercover consumers. Denston says his company, MSPA, backs all the secret shopping companies they have as members because they know they are legitimate. "You should never have to pay for a list of mystery shopping jobs," he says. "It's a tell-tale sign of a scam."
The workings behind a job are relatively simple, albeit detail-oriented. A mystery shopper works as an independent contractor reporting back to a company on various areas and experiences in the store. Depending on how difficult and time-consuming the job is, payment ranges from $5 to $160, Denston says. And with some assignments, shoppers don't even need to leave home, making phone calls to businesses to examine their customer service.
While they won't get rich, mystery shopping gives new graduates still looking for a traditional 9-to-5 job an opportunity to help pay the rent, Haaren says.
As the mystery-shopping industry grows -- 7 percent from 2010 to 2011 -- it's important to be on the lookout for scams. It's extremely important to use credible sites to find companies looking for undercover consumers. Denston says his company, MSPA, backs all the secret shopping companies they have as members because they know they are legitimate. "You should never have to pay for a list of mystery shopping jobs," he says. "It's a tell-tale sign of a scam."
Source: Yahoo!
Khách hàng bí mật
Tại Việt Nam dịch vụ này cũng đã ra đời thông qua các công
ty nghiên cứu thị trường như Nielsen.
“Khách
hàng bí mật sẽ là những người khách hàng làm báo cáo về chất lượng dịch vụ mà
họ nhận được trong lúc đi mua sắm hay giao dịch ở các cửa hàng hoặc các phòng
giao dịch của dịch vụ tài chính đã được chỉ định trước.Nếu bạn được tuyển dụng, bạn sẽ là Khách hàng bí mật, bạn sẽ thường xuyên đến các cửa hàng hay phòng giao dịch để thực hiện các giao dịch, sau đó làm báo cáo về chất lượng dịch vụ nhận được trong quá trình thực hiện giao dịch ở đó.
Đây là công việc bán thời gian và mang tính chất nhẹ nhàng và thư giãn.
Theo Nielsen Việt Nam, chi tiết : http://www.nielsen.com/intl/vn/careers/mystery-shoppers.html
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