Những công việc trực tuyến hay trên Yahoo! P6

The customer is always right

Job: Customer service agents
Pay: $8 to $15 per hour

The backbone of the work-at-home sector is customer service. And it's attractive to the younger set still looking to enter the job market because all one needs is a telephone and time.

Haaren says the service can vary widely. "Generally it's for inbound calls," he says. "It could be 'I need help ordering a pizza' (or) helping people with their credit cards." U-Haul, American Express, Apple and AAA are increasingly using home-based customer service agents, he says. Amazon is also looking to wade into the waters.

"That's a big deal," Haaren says. "Amazon is like the 500,000-pound gorilla."

Allstayathome.com says customer service jobs are very plentiful, but unlike other jobs done from the residence, many companies require a set work schedule. The upside, though, is they may hire customer service agents as permanent employees rather than contractors. This means regular paychecks and benefits.

The downside to being a customer service agent is that companies often require a background check, for which that applicant may have to pay. And, of course, dealing with unhappy customers comes with the territory, so a high threshold for abuse is often a necessity.

Source: Yahoo!

Chăm sóc khách hàng từ xa

Ở nước ngoài dịch vụ này là một trong nhiều công việc “at home” mang lại thu nhập tốt. Hy vọng tiến tới Việt Nam cũng phát triển mạnh theo hướng này.